CORONAVIRUS (COVID-19) NOTICE

To our valued Silver Star Automotive Guests,

The safety of our guests and our associates here at Acura of Thousand Oaks is and always has been our first priority. The novel coronavirus (COVID-19) has likely had an impact on all of us in some way, and we continue to monitor this evolving situation closely. Informed by guidance from federal and state authorities, we are prepared to make real-time decisions for the well-being of our guests, associates and community.


As we learn more each day, we want you to know that we are taking immediate steps to minimize the impact of COVID-19. We are closely following information and guidelines from the centers of disease control in the world health organization on steps we all can take to minimize the spread of the virus. 


As such, we have equipped our store and offices with additional cleaning supplies and hand sanitizer. Our associates have been advised to follow a safety protocol of regular hand washing and ongoing sanitation of surfaces, minimal physical contact, and staying home if they feel unwell. We are asking all associates to seek appropriate medical attention if they have symptoms.


Please know that we are still here for you and look forward to serving you throughout this crisis. If you plan to visit our store or need any assistance, we encourage you to call and confirm our open hours or visit our website, as these may be adjusted. In the event we are required to curtail or suspend our operations we will of course reach out to inform you of those changes and update or site accordingly.


Whether you need to purchase or lease an Acura, require emergency assistance, or simply need to ask us a question, we will be here to answer the call and deliver the great experience you expect from us during these challenging times. For your comfort and convenience. We can provide you with information and discuss any details over the phone and arrange for at home delivery of your new or used vehicle.


Effective April 18, 2020, our Sales, Service and parts hours will be as follows;

Sales (Showroom has re-opened)
Monday-Saturday  9am-8pm 

Sunday  10am-8pm


Service

Monday-Saturday  7am-6pm 


At Acura Of Thousand Oaks, we value our community and our long-standing relationships. Please be assured that we are committed to doing all we can to support the safety and well-being of our guests and associates alike.


We are all in this together and we will get through it together.


Silver Star Automotive Group

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