The Precision Team Award status is the most prestigious and coveted honor that Acura can grant to its dealerships. The status recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, sales and service training, customer follow-up, and business management. Acura dealerships are given the year to achieve the rigorous set of objectives and prove they are worthy of Acura’s most prestigious award. All criteria are established to enhance the client experience; most measures are based on actual client feedback and survey scores. To achieve success in the program, a total commitment to excellence by the entire dealership team is required.
The Council Of Excellence is reserved only for Dealerships who display outstanding performance in providing Finance options for Clients. Acura of Thousand Oaks has distinguished itself and its business management team as outstanding providers of financial services to its clients. With excellent financial services and expertise, the dealership has excelled in offering the level of service and support that Acura clients expect from the Acura brand.
Acura of Thousand Oaks is proud to have recently been honored with the Acura Client Excellence Award (ACE) again for Acura Service and Acura Parts. Acura awards this prestigious honor only to dealerships with the highest customer satisfaction ratings. This achievement reflects Acura of Thousand Oaks’ commitment to excellence and the drive to be the premier Luxury Dealership in the Southern California area. Acura of Thousand Oaks has achieved the ACE Award consecutively since 2008.
Acura of Thousand Oaks has been honored with the prestigious “Fixed First Visit” Award. This achievement reflects the dealership’s consistent dedication to delivering the highest level of service in the industry. These awards reinforce the hard work and attention to detail for customer’s vehicles as well as their customer’s overall service needs. Our factory trained technicians are here to help get back on the road the first time. These associates provide the best possible client services every day.
Acura of Thousand Oaks has earned the Acura Environmental Leadership Award and has been recognized by Acura as a leader in the company’s effort to reduce the environmental impact of dealerships in communities around the nation. Acura of Thousand Oaks was among the first Acura dealers to receive the award. Acura of Thousand Oaks has taken numerous steps to reduce its environmental impact and to earn the Acura Environmental Leadership Award, including the implementation of LED Lighting throughout the facility & water-saving fixtures.